MoEngage, the customer engagement platform for consumer brands, said it has raised an additional $180 million as part of its Series F round. This follows the $100 million secured in November 2025, taking the total Series F raise to $280 million. The latest investment was led by new investors ChrysCapital and Dragon Funds, alongside Schroders Capital, with continued participation from current investors TR Capital and B Capital.
The capital will be used to accelerate innovation for the Merlin AI suite, scale go-to-market teams in North America and EMEA, and explore strategic acquisitions that extend the platform's capabilities or accelerate global expansion.
Alongside these growth investments, MoEngage has completed its second employee tender offer, totalling approximately $15 million, which benefits 259 current and former employees in their wealth creation journey. The round included select secondary transactions for early investors, namely Eight Roads Ventures, Helion Venture Partners, Z47, and Ventureast.
“At MoEngage, we believe our success is a collective effort, built on a culture of ownership and innovation. It is vital that we recognize the people who brought us to this stage," said Raviteja Dodda, CEO and Co-founder, MoEngage. "This liquidity program reflects that commitment by ensuring that the builders of MoEngage, our employees, and early investors have the opportunity to directly share in the milestones we achieve together. We are grateful for the partnership of ChrysCapital, Dragon Funds, Schroders Capital, TR Capital, and B Capital as we continue to scale globally.”
Building on its leadership as the customer engagement platform for marketers, MoEngage said it is strengthening its suite for Product Teams with MoEngage Analytics and MoEngage Inform. As modern customer engagement isn't driven solely by marketing, product, and marketing teams must operate on shared data to ensure customer experiences are connected, not fragmented.
MoEngage Inform streamlines critical transactional messaging, such as OTPs, account updates, and service updates, via a single API across messaging channels and delivery providers, ensuring reliability distinct from marketing campaigns. Meanwhile, the enhanced Product Analytics capabilities in MoEngage Analytics aim to bridge the gap between insight and action. By unifying behavioral data with immediate engagement, MoEngage aims to empower Product Managers to uncover the ‘why’ behind user behavior and instantly trigger experiences that drive retention and LTV.
“Customer engagement has never belonged to just one team. Customers move through many moments, and those moments should feel connected and supportive," added Dodda. "When product, engineering, and marketing work from the same data and tools, they can show up more naturally for their audiences. That's the experience we want to help companies deliver so they can grow their brands."